Hi, The Melodica is all we expected. Its solid and sounds good and will be great for my piano playing 9 year old to get portable. However the real credit goes to the staff at Better Music. You listened to me, sourced the item, found the best and fastest way to get it to me in time (direct from wholesaler)- thanks to the "Melodica guy" for that and then the accounts staff member, stayed back late to take my payment and organise the delivery. And you were kind and helpful and pleasant all the way through. I was really impressed with every step. And it arrived early - plenty of time for the birthday surprise. The excallent staff nailed it. Thank You!!