I purchased a Motu Track 16 from Better Music which arrived within about three days. Upon arrival I discovered that it had a damaged I/O cable (as shipped from Motu), so I contacted Better Music and was sent a replacement cable which arrived the following day. Better Music even sent a prepaid envelope to send the faulty cable back.
Service has been excellent and I'd highly recommend them to anyone. Thanks to Better Music for minimising the inconvenience caused by Motu QC!!
Marino, SA