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Universal Audio

World’s leader in thunderbolt audio interfaces and analog recording hardware.

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Frequently Asked Questions

What are the shipping rates?

We offer free shipping on most items to metro areas in ACT, NSW, VIC, and QLD. If you are in a regional area we do offer great shipping rates, though it is often too expensive for us to offer free shipping. You can calculate shipping costs in the checkout and on item pages with your postcode.
Orders under $50 incur a minimum order fee to cover shipping.

Standard vs Express Shipping

Our shipping platform will automatically determine and display the Express or Standard shipping options that are available to you. If Express is not displaying, you're either located too far away from our store in Canberra, or the Standard shipping option will get it to you just as fast for the same price. Express shipping is 1-5 days, Standard 2-10 days depending on how far you are away from our store in Canberra.

What payment methods do you offer?

We offer secure checkout options like Visa, Mastercard, PayPal, Zip Pay and Bank Deposit.
American Express payments are also accepted, although most AmEx transactions will require manual authorization after payment (Someone from the team will contact you to confirm the transaction after checkout)

What payment methods do you offer?

We offer secure checkout options like Visa, Mastercard, PayPal, Zip Pay and Bank Deposit.
American Express payments are also accepted, although most AmEx transactions will require manual authorization after payment (Someone from the team will contact you to confirm the transaction after checkout)

Can I cancel my order?

If you need to cancel your order it is best to give our online team a call on (02) 6282 3199
On weekends our online team may not be operating. Either give us a call monday morning or reply to your order email and we will endeavour to stop goods leaving the store.

Need Assistance?

Feel free to contact us by phone, email or chat

  • (02) 6282 3199
  • Talk to our experts on live chat
  • 18 Salamander Court, Phillip 2606, ACT
  • Map

World’s leader in thunderbolt audio interfaces and analog recording hardware

Universal Audio, often referred to as UA, is a brand that has its roots deeply embedded in the world of audio technology. Founded by Bill Putnam Sr., a visionary who is often regarded as the father of modern recording, Universal Audio has been at the forefront of audio innovation since its inception. With a vision to provide musicians and producers with unparalleled audio quality and performance, UA has consistently set industry standards. Over the years, Universal Audio has influenced the market with its groundbreaking technologies and products. Key milestones in Universal Audio’s journey include the introduction of their popular series such as:

  • Apollo Audio Interfaces
  • Volt USB Audio Interfaces
  • OX Amp Top Box
  • UAD-2 Satellites
  • Universal Audio guitar pedals

Today, UA stands as a versatile brand, catering to both budding musicians and seasoned professionals.

Discover highest quality plugins by UAD

UA is not just known for its top-tier audio interfaces but also for its high-quality plugins that leverage the power of their audio interfaces’ DSP. These plugins recreate the sounds of iconic hardware units, bringing them into the digital realm. Some of the most renowned plugins crafted by UAD include the sounds of Neve, API, and Teletronix, offering musicians and producers the essence of these legendary units in a digital format.

Universal Audio’s DSP explained

DSP, or Digital Signal Processing, is at the heart of Universal Audio’s audio interfaces. It allows for real-time audio processing, ensuring that there's minimal latency and maximum efficiency. Universal Audio’s DSP is a game-changer because it offloads the audio processing from the computer's CPU to the audio interface itself. This not only ensures smoother performance but also allows for the use of more plugins simultaneously. The power of Universal Audio’s DSP combined with their high-quality plugins offers an audio experience like no other. 

Which UAD Audio Interface is right for me?

Universal Audio offers a range of audio interfaces designed to cater to different needs and setups. At the core, there are two primary types of Universal Audio interfaces: Thunderbolt and USB

Thunderbolt Audio Interfaces

Universal Audio’s Thunderbolt audio interfaces are known for their lightning-fast data transfer rates, ensuring minimal latency and optimal performance. These interfaces are a popular choice among professionals for their reliability and future-proof technology. Universal Audio’s thunderbolt audio interfaces come in a variety of different specs, varying between desktop interfaces and rack models.


View some of Universal Audio’s best-selling Thunderbolt audio interfaces:

USB Audio Interfaces

For those looking for versatility and compatibility, Universal Audio’s USB audio interfaces are the way to go. Specifically designed with a USB-C format, these interfaces offer a seamless connection to a wide range of devices. Just like their Thunderbolt counterparts, the USB audio interfaces by Universal Audio are a future-proof investment, ensuring longevity and top-notch performance. 


View some of Universal Audio’s best-selling USB audio interfaces:

Free Musician Advice

Get in touch to request a 1 on 1 consultation
with our expert musicians.
Available Mon - Fri.
Alternatively call us on (02) 6282 3199

Book a virtual Consultation Book now

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