Nominal refund

Nominal Refund: Frequently Asked Questions

  • To protect you from fraud, we place a small refund back to your credit card to verify card details.
  • It's a similar process to what Paypal uses to verify new credit cards.
  • Once you've seen the refund appear in your account, please confirm the amount with us.
  • Normally the refund appears within 1 - 2 business days.

Why does Better Music make a nominal refund back to my credit card?

It's a simple and effective way to protect you against unauthorised use of your card and protect us against fraudulent transactions.

How does the process work?

It's a simple and effective way to protect you against unauthorised use of your card and protect us against fraudulent transactions.

What do I need to do?

It's a simple and effective way to protect you against unauthorised use of your card and protect us against fraudulent transactions.

Won't this slow my order down?

It's a simple and effective way to protect you against unauthorised use of your card and protect us against fraudulent transactions.

Does anyone else use this process?

Paypal uses a similar refund process when a credit card is first linked to a Paypal account. The nominal refund process we use is recommended by our Bank for their online merchants.

What if I have more questions?

It's a simple and effective way to protect you against unauthorised use of your card and protect us against fraudulent transactions.

Thanks for your co-operation, and for shopping with us.

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