Frequently Asked Questions
What are the shipping rates?
We offer free shipping on most items to metro areas in ACT, NSW, VIC, and QLD. If you are in a regional area we do offer great shipping rates, though it is often too expensive for us to offer free shipping.
You can calculate shipping costs in the checkout and on item pages with your postcode.
Orders under $50 incur a minimum order fee to cover shipping.
Standard vs Express Shipping
Our shipping platform will automatically determine and display the Express or Standard shipping options that are available to you. If Express is not displaying, you're either located too far away from our store in Canberra, or the Standard shipping option will get it to you just as fast for the same price. Express shipping is 1-5 days, Standard 2-10 days depending on how far you are away from our store in Canberra.
What payment methods do you offer?
We offer secure checkout options like Visa, Mastercard, PayPal, Zip Pay and Bank Deposit.
American Express payments are also accepted, although most AmEx transactions will require manual authorization after payment (Someone from the team will contact you to confirm the transaction after checkout)
What payment methods do you offer?
We offer secure checkout options like Visa, Mastercard, PayPal, Zip Pay and Bank Deposit.
American Express payments are also accepted, although most AmEx transactions will require manual authorization after payment (Someone from the team will contact you to confirm the transaction after checkout)
Can I cancel my order?
If you need to cancel your order it is best to give our online team a call on (02) 6282 3199
On weekends our online team may not be operating. Either give us a call monday morning or reply to your order email and we will endeavour to stop goods leaving the store.
Studio Monitors
What are studio monitors?
Studio monitors, also known as studio reference monitors, are loudspeakers specifically designed for professional audio production applications such as recording studios, radio and broadcasting studios, and film post-production studios. They are typically used to listen to and evaluate recorded audio in order to make critical mixing and mastering decisions.
Unlike consumer-grade loudspeakers, studio monitors are designed to provide a flat frequency response, meaning that they will reproduce audio signals without adding any coloration or distortion.
What factors should I consider when choosing studio monitors?
When choosing studio monitors, there are several key factors to consider.
- Frequency Response: The frequency response of a monitor is the range of frequencies it can accurately reproduce. You want to look for a monitor with a flat frequency response, meaning it can reproduce all frequencies evenly. This will ensure that you get an accurate representation of your mix.
- Speaker Size: The speaker size and output power of your studio monitor is important because it determines how loud you can get. Speakers typically come in 5”, 6”, 7” and 8” size.
- Room Size: You should consider the size of the room where you will be using the monitors. The size of the room will determine the size of the monitors you should purchase. If you have a small room, then you will want to purchase smaller monitors. Larger rooms will require larger monitors.
How do you position studio monitors?
Positioning studio monitors is an important part of creating a great sounding mix. The way you position your monitors will have a direct impact on how accurately you can hear the mix, and how balanced the sound is.
