Frequently Asked Questions
What are the shipping rates?
We offer free shipping on orders $100+ and under 32kg to metro areas in ACT, NSW, VIC, and QLD. If you are in a regional area we will subsidise your delivery rates.
You can calculate shipping in the checkout and on product pages with your postcode.
All orders under $100 are charged at minimum $10 shipping.
Basic vs Standard vs Express Shipping
Express 1-5 days.
Standard 2-10 days.
Basic 4-10 days.
Our shipping platform will automatically determine and display the Express or Standard shipping options that are available to you.
Delivery times are determined by how far you are away from our store in Canberra.
If Express is not displaying, you're either located too far away from our store in Canberra, or the Standard shipping option will get it to you just as fast for the same price.
What payment methods do you offer?
We offer secure checkout options like Visa, Mastercard, PayPal, Zip Pay and Bank Deposit.
American Express payments are also accepted, although most AmEx transactions will require manual authorization after payment (Someone from the team will contact you to confirm the transaction after checkout)
Can I cancel my order?
If you need to cancel your order it is best to give our online team a call on (02) 6282 3199
On weekends our online team may not be operating. Either give us a call Monday morning or reply to your order email and we will get back to you asap.
Ukuleles
What is a ukulele?
A ukulele is a four-stringed musical instrument of the lute family, typically with a soprano or concert pitch. It is commonly associated with the music of Hawaii, although it is also widely used in other genres such as American folk and popular music. The ukulele originated in the 19th century in the Hawaiian Islands, where it was developed from two small guitar-like instruments, the machete and the rajão.
What are the different types of ukuleles?
There are four main types of ukuleles:
Each type of ukulele has a different size, with the soprano being the smallest and the baritone being the largest. The size of the ukulele affects the sound it produces, with the larger ukuleles having a deeper, richer sound and the smaller ukuleles having a higher, brighter sound.
How is a ukulele tuned?
The standard tuning for ukulele is called C6, which is tuned to the notes C, E, G, and A.
