Frequently Asked Questions
What are the shipping rates?
We offer free shipping on orders $100+ and under 32kg to metro areas in ACT, NSW, VIC, and QLD. If you are in a regional area we will subsidise your delivery rates.
You can calculate shipping in the checkout and on product pages with your postcode.
All orders under $100 are charged at minimum $10 shipping.
Basic vs Standard vs Express Shipping
Express 1-5 days.
Standard 2-10 days.
Basic 4-10 days.
Our shipping platform will automatically determine and display the Express or Standard shipping options that are available to you.
Delivery times are determined by how far you are away from our store in Canberra.
If Express is not displaying, you're either located too far away from our store in Canberra, or the Standard shipping option will get it to you just as fast for the same price.
What payment methods do you offer?
We offer secure checkout options like Visa, Mastercard, PayPal, Zip Pay and Bank Deposit.
American Express payments are also accepted, although most AmEx transactions will require manual authorization after payment (Someone from the team will contact you to confirm the transaction after checkout)
Can I cancel my order?
If you need to cancel your order it is best to give our online team a call on (02) 6282 3199
On weekends our online team may not be operating. Either give us a call Monday morning or reply to your order email and we will get back to you asap.
Music Stands
How does a music stand help a musician?
A music stand is an essential tool for musicians who read sheet music, or even tablature. Music stands provide a convenient and stable platform to hold sheet music, lyrics, or other materials while playing or practicing. Music stands come in a variety of shapes and sizes, and can be made from metal, plastic, or wood. Music stands can also be enhanced with various music stand accessories, such as clip-on lamps, drink holders and more.
How does a music stand adjust to different heights?
A music stand is designed to be adjustable to different heights to accommodate various playing positions. This is typically done by using a telescoping mechanism that allows the music stand to be adjusted to different heights.
The most common type of music stand uses a telescoping arm that is attached to the stand's base. This arm has several sections that can be extended or retracted to adjust the height of the stand.