Testimonials
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Thank you. It was a total pleasure doing business with you. You were most helpful in sourcing the item. Great service! Hopefully again at some future point. I will recommend you to fellow musicians in Adelaide.
Alain
Largs Bay, SA
Strymon Lex arrived this morning. Wow! It's great! Thanks for the great price & service. I know who to try for my next purchase!
Illya
Figtree, NSW
I think your online store and the customer service I received was amazing. I had been looking to buy a piano online and after searching so many Sydney stores not a single one made it easy to purchase online. Your website is easy to use and you have a fantastic range. Thanks.
Kate
Balmain, NSW
Thank you for my order, my daughter is delighted with her guitar. We were very impressed with your service and helpful staff. I will recommend you to the music teacher at school and all our friends.
Helen
UPPER COOMERA, QLD
I would just like to thank you and the Better Music team for supplying and delivering the new Kawai digital piano for my daughter. Keep up the great service.
PeteBelconnen, ACT
I honestly was impressed with the polished professional and easy to navigate website and on top of that you offer something that almost no other Australian retailer seems to, free shipping. I'm please to give you my business for those reasons alone. I'm also overwhelmed with your customer service too. Thanks so much. I look forward to receiving them.
Dean
Berowra, NSW
My guitar arrived yesterday. Great service. Thanks for getting back to me straight away. I will definately buy from you guys again. Thanks for all your help.
Joe
Mill Park, VIC
Thank you for your excellent, prompt and good value service. The instrument was received today (much faster than expected). It was very well packed and we appreciated your flexibility with delivery options. Your service overall was exceptional and we will definitely purchase our next instrument from you.
John
Ebden, VIC
Thanks so much for an extremely pleasant on-line purchasing experience. We will be sure to use your site to purchase our next instrument. Would recommend your service and product to anyone looking to buy. Thanks again, my son loves his trumpet.
Melissa
East Brisbane, QLD
Just wanted to say what a pleasure it was dealing with your company. The whole experience was so quick and easy, not to mention the great price! I managed the whole process on line, received notifications from you every step of the way and was playing my new digital piano in record time. Thank you.
Leisa
Conondale, QLD
Just wanted to thank you for the EXTREMELY quick dispatch and delivery of my guitar, as well as for your phone call prior to the dispatch to check that there would be someone at my end to sign for the package. This has probably been one of my better experiences of online shopping on an Australian website. Keep up the good work - it is much appreciated!
Frieda
Melbourne, VIC
Thank you for your excellent service with the sale and delivery of the digital piano. I was most impressed. The piano is lovely, and your price was hundreds less than the quote I was given in Melbourne. Congratulations to Better Music for embracing online selling instead of grumbling about it, as so many retailers are doing.
David
Brunswick, VIC
I purchased a recorder online and was thrilled with the price as well as the friendly, efficient service I received.
Judy
Macquarie, ACT
Thankyou for your prompt and excellent service. My daughter was ecstatic on receipt of her new cello. She played for more than an hour. She was thrilled and quickly felt very comfortable with the instrument. Thank you once again.
Blasi
Ascot Vale, Vic
You were very helpful in putting a PA package together for our volunteer work of performing at aged care facilities throughout the region. We just wanted to drop you a note to say that every time we have dealt with Better Music we have had an extremely positive experience, regardless of which staff member assisted us. Your company’s approach to customer service is so refreshing we think you should be running classes for other organisations!
Graeme
Wanniassa, ACT
Thank you for getting the guitar in for me and thanks for a great deal. It plays and sounds terrific and looks very well finished - nice piece of timber and good paint job .... well pleased all round.
Greg
Cooma, NSW
Great news! The flute and books arrived ahead of time yesterday (excellently packed, too). Wow!! We are thrilled. Thank you so much for such an efficient, speedy and courteous service.
Jarrod
Goonellabah, NSW
Thanks for your wonderful customer service! Much appreciated.
Trudy
Busselton, WA
Andrew
Collaroy, NSW
The kit arrived yesterday and I’m extremely happy with it all. Thankyou so much for your excellent customer service and professionalism. You guys do a great job. I’ve highly recommended you to a couple of my mates so hopefully you get a couple of jobs from them as well. I look forward to dealing with you again in the future.
Reece
Glenden, QLD
Just to thank you for your absolutely excellent service, couldn't have got it any quicker any where else in the world. I will now have to buy the set of V Drums Lite to go with the superb disk. Once again thanks a million.
Tony
Svensson Heights, QLD
Solid effort in getting the guitar to me so quickly. Very impressive. Cheers.
Steve
Engadine, NSW
Thanks for the speedy delivery. We got our Yamaha digital piano today and it was so easy to put together. It is a great compact piano, we are very happy with it.
Vanita
Fig Tree Pocket, QLD
Thanks for the great service when I recently bought a bass kit for my daughter for her birthday. The assistance I got in deciding which kit to purchase and in organising the delivery to Victoria was fantastic. I would certainly recommend you to others looking for a great deal on their music supplies.
Shaun
New Gisborne, VIC
Thank you for all of your assistance yesterday. In my view it was "above and beyond" any reasonable expectations one may have when visiting a musical instrument store. On each visit I continue to be impressed by your knowledge, professionalism, courtesy, friendliness and helpfulness. Better Music is an outstanding team obviously well led. We're impressed and will sing your praises far and wide. Congratulations and thank you. I wish you continuing success.
Wayne
Thredbo, NSW
I really appreciate your advice and help with this, and price. It was great to have lots of time in the shop to do the comparison. Thanks again.
Andrew
Ainslie, ACT
Paul
Elsternwick, VIC
Monika
Wodonga, VIC
Thank you so much for going out of your way for me this week in acquiring the Clarineo for me. I will recommend you to everyone. Much appreciated.
Jill
Frankston, VIC
Package arrived safely this afternoon, thanks for your great service.
Tony
Warriewood, NSW
Thanks for your help, looking forward to having a play on it. A pleasure doing business with you. Cheers.
Warrick
Grays Point, NSW
Thank you so much for taking the time to talk me through the choices for my headphones.
Kelly
Wanniassa, ACT
I just wanted to thank you for all your super work in helping me with this amp. It turned up this morning and I love it! Keep up the awesome work!
Michael
Flemington, VIC
You've been very helpful. I appreciate this a lot. Many thanks again!
Nash
Toongabbie, NSW
My guitar arrived the next day after speaking to you on the phone. Thank you for your prompt response.
Mark
Gympie, QLD
The amp is great and my son is really enjoying it and his mates are jealous. Again, thanks for the great service. We will certainly use your company again for any music needs.
Johanne
Baulkham Hills, NSW
My bass arrived today. Everything appears to be in perfect order, so thanks very much. Now I'd better start on lesson No. 1!
Ben
Traralgon, VIC
Thank you very much - details were all correct, and the pitch pipe arrived today. Thank you very much for following up.
Fiona
St Lucia, QLD
Received today! Thanks so much for your service. Have a great Christmas!
Andrew
Sandy Bay, TAS
Thanks for your help in getting this delivery organised. Received the Octapad today. Good communication. Thanks again.
Peter
Gosford, NSW
I just wanted to let you know my clarinet turned up yesterday as instructed. Thank you!
I’m thrilled with my purchase and your service – just fantastic!!
Zoe
Mittagong, NSW
Thanks so much for the speedy delivery and supplying such a great piano, I'm delighted with my choice. It looks great.
Thought you'd appreciate some feedback from the sale and I'll be keeping your website as a "favorite" for us to purchase song sheets or the like in the future.
Many thanks and regards
Michelle
Labrador, QLD
I was so impressed by the service and the efficiency of the staff I dealt with. My experience with Better Music was hassle free and so quick and easy, and will ensure that I will be a returning customer in the future.
Lisa
Wollongong, NSW
I always get great advice and your prices are better than other sites. Keep up the good work.
Mike
Canberra, ACT
Thanks for arranging the delivery. I love the recorder. It's very nice to play!
Margot
Bingi, NSW
Hi, just a note to say - great service! - thanks. I look forward to other transactions.
Peter
Goonellabah, NSW
Arrived safely yesterday. Very very shiny devices. Much thanks!
Will
Balmain, NSW
Hi, thanks so much for the great service! Will definitely be referring Better Music to my peers at my college.
Joschka
Sydney, NSW
Being in retail too I always appreciate good customer service! Thanks again!
Madie
Frankston, VIC
Thanks - you people always give great service!
Chris
Canberra, ACT
Just wanted to say thanks for the great service, price and fast delivery. Will come again.
